MasterClass
on Listening

for Client Service and Business Development People

Live Session: August 7th
12pm MT, 2pm ET

(no recording will be sent out)

Do clients say you understand them better than other people?

It’s a question few people ask themselves as they assume they know their clients well enough. 

Clients tell us they prefer to work with partners who have taken the time, showed the interest, and had the curiosity to understand them really well.

In this 50-minute MasterClass on Listening, you’ll learn how to take your understanding of a client to a level they say is rare.

We’ll do so by sharing the results of our 2023 Client Listening Tour which reveals the six things clients and prospects want you to learn about them before you make them any offer. When you do, you’ll distinguish yourself from salespeople who push products, services, or solutions.

Students who have learned and used these listening skills have taken their win rates from 20% on average (which is an 80% irrelevant offer rate), to win rates of 90% or better. Accordingly, their incomes and income trajectories have grown much higher than before.

You’ll also receive:

  • (via email) the Six questions you can ask to raise your understanding of any client or prospects.
  • A skills assessment (if you attend) to identify the areas you can focus on to serve clients in the way they want.

A question to consider for yourself: Are you the best listener in any room or virtual call – according to the other people?

With the full set of top 1% client-centric skills we teach and coach, you could be.

Stand out against your clients' other options,
join the Live Session!

Live Session: August 7th, 12-12:50pm MT, 2-2:50pm ET.